RETURN & EXCHANGE
At DE CHAN ORIGINALS, our goal is to satisfy our customers by treating them as a family. To give you the convenience of online shopping, we give you a 7 day Easy Return and Exchange Policy.
Refund and exchange policy and instructions
If you change your mind or are unhappy after buying anything from us, do not worry! you can use our return and exchange policy.
• You have 7 days to return and exchange without using the product.
• If you want a refund, we will refund 80% (refund of shipping and packaging costs) of your order money via Bank Transfer / Easypaisa / Jazzcash.
• For Exchange, we will send our passenger to your address with a new item, they will check the old item you have, take it and give you a new one.
Returned items must not be used, unwashed or otherwise reused with labels / labels attached.
• Exchange costs (250-300) will be charged for the free printing exchange service as mentioned above.
Note: No refund / exchange of goods in SALE / BUNDLE / SALE.
Please note: Any request for an exchange after 5 to 6 hours on order will not be accepted.
•CORRECTION INFORMATION OR WRONG ORDER RETURN
If an item is defective, misinterpreted or displayed in a different format, we will meet our legal obligations which may include reimbursement for shipping costs and shipping costs, or the provision of another product, if only the object is returned in sufficient time. time be proof of purchase.
All you need to do is send us an inbox on our Facebook page or Whatsapp (+92 304 4038389), with an order receipt or order number.