Return Eligibility

1.Defective or Damaged Items:

If you receive a defective or damaged item, please contact our customer support team at email, social media, and whatsapp within 30 days of receiving your order. We will arrange for a return or exchange at no additional cost to you.

Return Delivery Charges will be pay client side

2.Wrong Item Received:

If you happen to receive the wrong item, please notify us within 30 days of receiving your order. We will promptly arrange for the correct item to be shipped to you and provide instructions for returning the incorrect item.

Return Delivery Charges will be pay client side

3.Size Exchange:

If you receive an item that doesn't fit as expected and you require a different size, please contact us within 30 days of receiving your order. We will assist you in exchanging the item for the correct size, subject to product availability.

Return Delivery Charges will be pay client side

Return Conditions

1. All returned items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
2. Please ensure that you pack the item securely to prevent any damage during transit.

Return Process

To initiate a return or exchange, please follow these steps:

1. Contact our customer support team at email, social media, and whatsapp with your order number and a detailed description of the reason for the return.
2. Our customer support team will provide you with a return authorization and instructions on how to return the item.
3. Carefully pack the item, include a copy of the packing slip or order confirmation, and clearly mark the return authorization number on the package.
4. Ship the item to the address provided by our customer support team using a trackable shipping method. We recommend retaining the tracking information for your records.

Refund and Exchange Process

1. Upon receiving and inspecting the returned item, we will process your refund or exchange within 30 days.
2. Refunds will be issued to the original payment method used for the purchase.
3. Exchanges will be processed, and the replacement item will be shipped to you as soon as possible, subject to product availability.

Non-Returnable Items

Please note that the following items are non-returnable:

• Items that have been worn, washed, or altered in any way.
• Items without their original tags and packaging.
• Items that are returned after the specified return period.