At DeChan Original, we value your privacy and are committed to protecting your personal information.This Privacy Policy outlines how we collect, use, and safeguard your personal data. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect

1.Personal Information:

 When you place an order, create an account, or interact with our website, we may collect personal information such as your name, shipping address, billing address, email address, phone number, and payment details.

2.Order Information:

We collect information related to your orders, including product details, order history, and transaction records.

3.Communication:

We may collect information from your communications with our customer support team or when you subscribe to our newsletters or marketing communications.

4.Website Usage:

We gather data on how you interact with our website, including your IP address, browser type, device information, and browsing behavior, using cookies and similar tracking technologies. For more information on cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

1.Order Processing:

To process and fulfill your orders, including shipping, delivery, and order updates.

2.Customer Service:

To provide customer support, respond to inquiries, and address your concerns.

3.Marketing:

To send you promotional offers, newsletters, and updates about our products, if you have opted in to receive such communications.

4.Analytics:

To analyze website usage, improve our services, and enhance your user experience.

5.Legal Obligations:

To comply with legal and regulatory requirements.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing

We may share your personal information with:

• Service providers and partners who assist us in fulfilling orders, conducting marketing campaigns, and improving our services.
• Legal authorities when required to comply with applicable laws and regulations.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Your Choices

You can:

• Opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.
• Disable cookies or adjust your browser settings to prevent their use. Please note that this may affect your website experience.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes through our website.